Refund policy

RETURN POLICY

We accept returns within 14 days of delivery. Returns are free within the United States.

HOW TO RETURN
Every order includes a self-serve return link in your confirmation email. Request a return within 14 days of delivery and print your prepaid return label.

ELIGIBILITY
Items must be:
- Unused and unworn
- Undamaged
- With all original labels and tags intact (not removed or reattached)

REFUND PROCESSING
Refunds are processed within 5-7 business days of us receiving your returned item.

CONTACT
For questions: connect@lunafashionhouse.com
WhatsApp: 949-601-2846