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Contact
At Luna Fashion House, we understand that clear, timely support is key to an exceptional shopping experience. Below you’ll find everything you need to know about when and how to reach us, plus our commitment to responding quickly.
Contact us
Contact us and we will respond within the next 48 hours.
Contact info
Frequently asked questions
How do I contact Luna Fashion House customer care?
Email connect@lunafashionhouse.com, or call, text, or WhatsApp +1 949-601-2846. Customer Care helps with sizing, with choosing a piece for a specific event, and with orders.
When is Luna Fashion House customer care available?
Customer Care answers Monday through Friday during Pacific Time business hours. Messages that arrive outside those hours are answered on the next working day.
Can I get a personal styling consultation?
Yes, and it costs nothing. Email connect@lunafashionhouse.com or text +1 949-601-2846 with the occasion, the date, and your usual size, and Customer Care will suggest pieces and the right size before you order.
Do you offer express shipping?
Every US order already ships free and arrives in 2 to 5 business days. For clients in Los Angeles and Orange County, priority or next day delivery may be possible depending on timing: text +1 949-601-2846 before you order.
Where is Luna Fashion House located in the United States?
Luna Fashion House is operated in the United States by Amaretta LLC, 4590 MacArthur Blvd, Suite 500, Newport Beach, California 92660, which handles US sales, customer care, and shipping. The pieces are designed and made in Europe by the parent house in Pozarevac, Serbia.
Do you have a store I can visit?
Luna Fashion House sells online at lunafashionhouse.com, and the Newport Beach office is not a retail showroom. For help choosing a piece, email connect@lunafashionhouse.com or text +1 949-601-2846.
