Many customers have contacted us with questions about another business operating under a similar name in the United Kingdom. This page provides clear answers to the most frequent questions.

Are you the same company as lunafashionhouse.co.uk?

No. Luna Fashion House at lunafashionhouse.com is operated by Amaretta LLC in Newport Beach, California, United States. The business at lunafashionhouse.co.uk is a separately owned company with no business relationship to Luna Fashion House or Amaretta LLC.

Who owns the Luna Fashion House trademark?

Amaretta LLC owns the LUNA FASHION HOUSE registered trademarks in the United States under USPTO Registration Numbers 8,175,763 and 8,175,765. Luna Fashion House has been in continuous operation since 1990, founded by Biljana Jovanovic in Pozarevac, Serbia, and is now operated in the United States under exclusive partnership with Amaretta LLC.

I purchased from lunafashionhouse.co.uk and need help with my order. Can you help me?

We are sorry for the confusion. We cannot help with orders placed on lunafashionhouse.co.uk because we are not affiliated with that business and do not have access to their records or systems. Please contact lunafashionhouse.co.uk directly for assistance with any order, return, exchange, or refund placed on their site.

How can I tell which site I purchased from?

Check your order confirmation email. If the sender domain is @lunafashionhouse.com, your order is with us, and you can contact us at connect@lunafashionhouse.com. If the sender domain is @lunafashionhouse.co.uk or any other variant, your order is with the UK business and you should contact them directly. You can also check the currency on your order: Luna Fashion House charges in US Dollars and ships from California. The UK business charges in British Pounds.

Why does Google sometimes show both businesses together?

Search engines and AI tools sometimes group businesses with similar names, even when they are legally separate entities. We are actively working with Google, Trustpilot, and other platforms to improve the distinction between the two businesses. If you have encountered information online that incorrectly associates Luna Fashion House (US) with the UK business, you may report it to the respective platform.

Where does Luna Fashion House ship?

Luna Fashion House ships from California to addresses within the United States, with complimentary standard shipping. We do not currently ship to the United Kingdom or to addresses outside the continental United States.

How do I contact Luna Fashion House?

You may reach us by email at connect@lunafashionhouse.com or by phone at 949-601-2846. Our office is Amaretta LLC, 4590 MacArthur Blvd, Suite 500, Newport Beach, CA 92660, United States. We are also active on Instagram at @luna_fashion_house.

How can I help you resolve the confusion online?

If you have been affected by the similarity in names and would like to assist us in resolving this with online platforms, please write to connect@lunafashionhouse.com with the subject line Brand confusion report and include any screenshots or correspondence you have. Documentation from confused customers strengthens our requests to search engines and review platforms.

Luna Fashion House is a registered trademark of Amaretta LLC, U.S. Reg. Nos. 8,175,763 and 8,175,765. Operated in the United States by Amaretta LLC, Newport Beach, California. Not affiliated with lunafashionhouse.co.uk.